Patient Reported Outcome Measures (PROMs)

Giving you the tools to measure what really matters to patients.

Patient Reported Outcome Measures (PROMs)

To deliver high-quality and cost-effective care, healthcare organisations need to be able to measure and improve the outcomes that matter most to patients.

The Clinician has a complete solution for the end to end management of PROMs, helping you capture standardised outcomes directly from patients in the clinic or remotely.

Overcoming the technological, operational and integration barriers preventing PROM use in routine care, our platform can help you deliver seamless experiences for both patients and care teams.

How it works


Recruit patients

Recruit patients automatically through integration with your organisation’s patient administration system or through manual registration at the point of care.


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Schedule PROMs

Automate the delivery and collection of PROMs by setting up pre-defined virtual care pathways for your patients. At each collection point in the pathway, ZEDOC will send your patients customised messages (SMS, WhatsApp, or email) with secure links to their PROMs.


Patient reported outcome measures schedule

Capture outcomes

ZEDOC’s low friction patient app captures high quality PROMs data from patients on their own devices, in the comfort of their own homes. With an innovative ‘digital bed-side’ approach to patient engagement, ZEDOC achieves industry leading PROM response rates (>80%).


ZEDOC Patient Application

Generate insights

Transform raw PROM data into actionable information and breakthrough insights. Interactive charts and reports show trended PROM results at both the individual and population level, with intelligent alerts flagging high-risk patients and clinically significant changes in health status.


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Why measure patient-reported outcomes?

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Better care

  • Improve patient-provider communication

  • Promote shared decision-making

  • Enhance patient satisfaction

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Better health

  • Detect & address complications early

  • Deliver more personalised, effective care

  • Address patient concerns to improve QoL

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Lower costs

  • Reduce administrative burden & costs

  • Limit use of services that don’t deliver value

  • Fewer avoidable ER visits & readmissions

Want to see how PROMs can improve real-world health outcomes and lower costs? Contact us and we can show you

Implementation and delivery

The Clinician is a digital health company with years of experience implementing patient-reported outcome measures (PROMs) in real-world clinical settings.

With our global teams, we help customers to understand the ins and outs of successful PROMs implementations, from instrument selection, data visualisation and actionable insights, all the way through to targeted change management.

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