Case Study: How Interoperability Enables Seamless Movement of Data Through and Across Systems

Health data, to a large extent, is still siloed and locked in health information systems that cannot meaningfully interact with each other. Interoperable systems bring the ability to easily process data from different sources, which is critical to liberating health data and implementing shared, truly patient centered models of care. But what do interoperable systems and successful integration projects really look like in practice?

This case study profiles a successful integration project between The Clinician, with their digital health platform ZEDOC, and MediRecords, a leading practice management software provider in Australia. As this successful collaboration demonstrates, when interoperable systems and cross-vendor cooperation come together, the time and cost of integrations can be massively reduced.

 About The Clinician’s ZEDOC Platform

ZEDOC is used by globally leading hospitals and healthcare services to digitally monitor, inform, and empower patients while at home between clinical visits.

ZEDOC’s success is rooted in its ability to collect, aggregate, and transfer important health data between information systems—it is, by design, highly interoperable.

Within ZEDOC, patient journeys always originate from another information system—whether a hospital patient administration system (PAS), a patient management system (PMS) in a GP practice, an electronic medical record (EMR) or data warehouse, etc.

Within ZEDOC, patient journeys always originate from another information system—whether that be a hospital patient administration system (PAS), a practice management system (PMS) in a GP practice, an electronic medical record (EMR) or data warehouse, etc.

Therefore, interoperability is fundamental to ZEDOC’s patient enrollment process: ensuring that enrollment can happen automatically without administrative burden or errors and supporting a diverse set of patient journeys. Through integrations, ZEDOC automatically enrolls patients into the right program and then sends back results and actionable insights that can be readily consumed and processed within other systems.


About MediRecords

Australia’s leading clinical and practice management software, MediRecords is a fully integrated solution relied upon by the government organisations, GPs, specialists, and allied health professionals it was designed to serve.

With a complete suite of real-time products harnessing the power and convenience of cloud technology, MediRecords virtually replicates the efficiencies of a traditional setting, simplifying day to-day tasks: appointments, consultations, billing, etc.—across multiple locations, and with maximum flexibility and security. In its mission to improve patient care while reducing the costs of outdated processes, MediRecords empowers patients with improved access and enables providers to focus on delivering better patient outcomes.

Crucial to this effort is the value MediRecords places on encouraging and facilitating connections between health information systems. In fact, MediRecords’ connections to secure messaging vendors and labs extend to cover over 95% of the market.

“Vendors have a tendency to lock the data in and feel that’s good for business. In fact, it’s not… Allowing third parties to connect and exchange and share information from the platform is the way to go.” – Matthew Galetto, CEO MediRecords

How Can ZEDOC Empower Your Systems?

Because patients move between systems along their care journeys, continuity of care is critical. Health data should follow patients along their journeys to support safe, quality, cost-effective, and equitable care.

At The Clinician, we’re enabling digital care pathways to replace inefficient manual processes, allowing patient-generated health data to thrive outside traditional clinical settings. Contact The Clinician today to see what ZEDOC makes possible.

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The Clinician Interviews Matthew Galetto, CEO at MediRecords

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PROMs Integration: Understanding the Challenges Specific to These Data